Política de reembolso

Refund & Return Policy – SEOFON

At SEOFON, every piece is created with intention, purpose and care. Our garments are more than clothing. They are expressions of truth, identity, and the Word.

Because of the limited nature of our collections, we ask that you review this policy carefully before making a purchase.

All Sales Policy

All sales are considered final. We do not offer refunds or cancellations once an order has been placed, unless issues listed below arise.

Exchanges (Size Issues Only)

We understand that sizing can sometimes be tricky.

We offer exchanges for size only under the following conditions:

• Request must be made within 7 days of delivery
• Item must be unwashed, unworn, and in original condition
• Item must include original packaging and tags

Customers are responsible for:

• Shipping merchandise in allotted time window
• Any additional shipping fees for the exchanged item

If your requested size is unavailable, we may offer:

• Store credit equal to the original purchase amount

Damaged or Defective Items

If you receive an item that is damaged or defective, we will make it right.

To be eligible:

• You must contact us within 3 days of delivery
• Include clear photos of the issue

Once approved, we will:

• Offer a replacement (if available), or
• Issue store credit

Non-Returnable Items

The following items are not eligible for return or exchange:

• Worn or washed items
• Items with visible signs of use
• Items returned without prior approval

Shipping Issues

SEOFON is not responsible for:

• Lost or stolen packages marked as delivered
• Incorrect shipping addresses entered at checkout

Please double-check your shipping information before placing your order.

Contact

For all return or exchange inquiries, contact us at:

seofonllc@gmail.com

Include:

• Order number
• Full name
• Reason for request
• Photos (if applicable)

 

By purchasing from SEOFON, you agree to this policy.

Thank you for supporting SEOFON. God bless you!