Política de envío

Shipping Policy – SEOFON

At SEOFON, every order is handled with care, intention, and excellence. Each piece carries meaning, and we take responsibility in delivering it to you properly.

Processing Time

All orders are processed within 3–7 business days unless otherwise stated.

During high-demand releases or limited drops, processing times may be extended. We ask for your patience as we ensure every order meets our standard.

Preorders

Some SEOFON pieces may be offered as preorders. This allows us to produce garments intentionally and avoid overproduction.

For preorder items:

  • Production begins after the preorder window closes  
  • Estimated production time is 2–6 weeks (may vary depending on the piece)
  • Once production is complete, orders will be shipped out immediately  

If your order includes both preorder and in-stock items, your entire order will ship together once the preorder item is ready, unless advised otherwise.

By placing a preorder, you acknowledge and accept the extended wait time.

Shipping Times

Once your order has been processed and shipped, estimated delivery times are:

  • U.S. Orders: 3–7 business days
  • International Orders: 7–21 business days  

Please note that shipping times may vary due to carrier delays, customs processing, or unforeseen circumstances outside of our control.

Tracking Information

Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package every step of the way.

Incorrect Addresses

Please ensure that your shipping information is correct before placing your order.

SEOFON is NOT responsible for orders shipped to incorrect addresses provided at checkout. If an order is returned to us due to an incorrect address, the customer will be responsible for reshipping costs.

Lost or Stolen Packages

SEOFON is NOT responsible for lost or stolen packages that are marked as delivered by the carrier.

If this occurs, we recommend contacting the shipping carrier directly to file a claim.

Delays

While we strive for excellence in every order, delays can happen that are outside of our control (weather, carrier issues, holidays, etc.).

We ask for patience and understanding during these times.

International Orders (If Applicable)

Customers are responsible for any:

  • Customs fees  
  • Import duties  
  • Taxes required by their country  

These charges are not included in the purchase price or shipping cost.

A Final Note

“Whatever you do, work at it with all your heart, as working for the Lord, not for human masters, 24 since you know that you will receive an inheritance from the Lord as a reward. It is the Lord Christ you are serving.” – Colossians 3:23-24

Every order is prepared with intention and care. Thank you for trusting SEOFON.

Contact

For any shipping-related questions:

seofonllc@gmail.com

Please include your order number and full name so we can assist you as efficiently as possible.